to the other guidelines described in these Terms and Conditions, your reviews should also adhere to the following four guidelines:

1. All submissions must be factual and accurate.
2. All submissions must relate specifically and solely to the product being reviewed.
3. All submissions must be intended to inform readers about specific products, not about services rendered by AutoZone or its employees or your opinion of AutoZone or its employees.
4. All reviews are subject to removal at AutoZone's sole discretion. If you come across a review that you think is questionable, please let us know in writing - by sending an email that includes the URL of the post to [email protected].

Violations of any of the guidelines will not be approved. Edited comments can be resubmitted for moderation and approval.

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by AutoZone (the "CRR Service"). By submitting any content to AutoZone, you guarantee that:

• You are the sole author and owner of the intellectual property rights in the content;
• All "moral rights" that you may have in such content have been voluntarily waived by you;
• All content that you post is accurate;
• You are at least 18 years old;
• Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree that you may not submit any content:

1. That is known by you to be false, inaccurate or misleading;
2. That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
3. That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
4. That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
5. For which you were compensated or granted any consideration by any third party;
6. That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
7. That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold AutoZone (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. For any content that you submit, you grant AutoZone a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. All content that you submit may be used at AutoZone's sole discretion. AutoZone reserves the right to change, condense, withhold publication, remove or delete any content on AutoZone's website that AutoZone deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. AutoZone does not guarantee that you will have any recourse through AutoZone to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, AutoZone reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not AutoZone, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of AutoZone, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

We do not allow vendors to post directly to our Community. We may, at our sole discretion, post a statement submitted by you, on your behalf. Please email [email protected] for more information.

AutoZone retains the right to remove and edit content and to limit and/or ban users' access to the Community for any reason or no reason. AutoZone retains the right, at its sole discretion, to limit users' access to the Community and to remove material, in AutoZone's sole judgment, that does not comply with the above-listed Community Guidelines or that is otherwise inappropriate for the Community, harmful, objectionable, or inaccurate. AutoZone is not responsible for failure or delay in removing such material. Moderators may take any action they deem necessary in their own judgment to enforce the Community Guidelines, and, in general, to address content that can detract from the experience of other users or the purpose of the Community. Such actions may include, but are not limited to, editing, moving, or deleing material and banning individual users.

We want to hear from you when you have something to say. Your opinion, whether favorable or unfavorable, is valuable to us.

If you have something that you want to say about a recent trip to one of our pick-up points follow the link below to let us know about it. Give us a call at 877-ADVANCE (238-2623) to share your experience with us.

Share your thoughts with other customers by submitting a customer review. By choosing a star rating, you can provide product feedback. You can add text, photos, or videos to a review at any time. 

Note: Before posting a review, you must meet the eligibility criteria set forth in the Community Rules. The information you submit must meet our (community guidelines) or we will not publish a review.

1.  Go to the product information page. After you have placed an order for the product, you can also go to your order 
2.  Click (Write a customer review) under Customer Reviews. 
3.  Choose a star. 
4.  A green tick is displayed for successfully submitted ratings. 
5.  (Optional) Add text, photos or videos and click Send.

• Visit the eBay website and log in to your account.
• At the top left corner, click on the "Help & Contact" link.
• On the Help & Contact page, under the "Contact Us" section, click on the "Contact Customer Support" button.
• Select the relevant topic and subtopic for your feedback.
• Choose your preferred contact method (e.g., email, chat) and provide your feedback.

Remember to be specific and provide detailed information about your experience and any issues you encountered to help us understand and address your feedback effectively.