FAQ - OStorz - Launch your online store in minutes

If you need help, we offer a number of options for customer support.

For product-related questions such as warranties, technical information, product services, and returns, customers may contact us or sellers:

via the contact button on each product's page and the order's page

For questions relating to company policy, disputes, orders, or loyalty program customers may contact us:

via the contact form
via email at [email protected]
via live chat

Is this helpful for you?

No

Reasons for negative feedback:

Inaccurate: Hard to understand Missing info - relevant but not comprehensive Irrelevant - doesn’t match the title and / or my expectations Minor errors - formatting issues, typos, and / or broken links

The customer support team typically responds to inquiries within 1 to 2 business days.

Is this helpful for you?

No

Reasons for negative feedback:

Inaccurate: Hard to understand Missing info - relevant but not comprehensive Irrelevant - doesn’t match the title and / or my expectations Minor errors - formatting issues, typos, and / or broken links

Customer Support is available 8:00 a.m. to 9:00 p.m. ET, Monday through Friday. Contact Customer Support via email at [support@OStorz].

Is this helpful for you?

No

Reasons for negative feedback:

Inaccurate: Hard to understand Missing info - relevant but not comprehensive Irrelevant - doesn’t match the title and / or my expectations Minor errors - formatting issues, typos, and / or broken links